The Finance Ministry to hold a meeting on June 22 with IT major Infosys, developer of the new Income Tax portal. This meeting will be to address the issue faced by the new website.
The Income Tax department on June 14 allowed manual filing of certain forms after the new tax filing portal continued to face tech glitches even after a week of its launch.
On June 8, Finance Minister Nirmala Sitharaman on Tuesday asked Infosys and its Chairman Nandan Nilekani to fix technical glitches being encountered on the income tax department's new e-filing website, after users flooded her Twitter timeline with complaints. Responding to Sitharaman's call to attend to the complaints of the taxpayers regarding issues on the newly launched ITR e-filing portal, Nilekani said that the company regrets the initial glitches and is working to resolve the issues.
Infosys has developed the next-generation income tax filing system to reduce processing time for returns from 63 days to one day and expedite refunds.
The software major had also developed the government's GST Network (GSTN) portal, used for GST payment and return filing, which had also faced initial glitches.