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TCS partners with Newgen for flagship Banking Service Bureau project in Israel

11:25 AM Sep 28, 2021 | FPJ Web Desk

Newgen Software, a global provider of low code digital transformation platform, has announced that it has partnered with Tata Consultancy Services (TCS) to deploy an enterprise-wide content repository and a multi-channel, multi-lingual communication suite for the Banking Service Bureau (BSB) in Israel.

Newgen and TCS are enabling Israel’s central bank to transform the country’s banking sector by building a cloud-hosted centralized platform to provide end-to-end banking solutions. BSB will leverage TCS core banking solution and Newgen’s digital transformation products, including contextual content services (ECM) and omnichannel customer engagement (CCM).

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With Newgen’s unified platform for automating content and communications, integrated with the cloud-based TCS BaNCSTM, BSB can build a scalable repository to securely access and manage documents throughout their lifecycle. The repository would serve as a shared, plug-and-play digital banking platform to help banks standardize communications and enhance customer experience.

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Sumanta Roy, Vice President and Regional Head of TCS, Middle East, Africa, Mediterranean, said, “This partnership has architected a highly scalable and secure platform in record time, delivering a truly digital experience to its customers.”

“Our joint collaboration will help financial institutions in Israel deliver a faster, more connected, and frictionless banking experience to their customers,” said Diwakar Nigam, MD and Chairman, Newgen.

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