Tech firm Freshworks becomes first Indian SaaS startup to list on Nasdaq

10:13 AM Sep 23, 2021 | PTI

Tech firm Freshworks on Wednesday made its debut on the Nasdaq stock exchange after a billion-dollar IPO, making it the first Indian SaaS company to list on the American bourse.

The San Mateo, California-headquartered software as a service (SaaS) company was founded in 2010 by Girish Mathrubootham and Shan Krishnasamy in Chennai.


The company had announced the pricing of its IPO of 28,500,000 shares of Class A common stock at $36 per share.


"Today is a dream come true for me - from humble beginnings in #Trichy to ringing the bell at @Nasdaq for the FreshWorks IPO. Thank you to our employees, customers, partners, and investors for believing in this dream. #Freshworks #IPO #NASDAQ," Mathrubootham tweeted.

Speaking to reporters, he said Freshworks has in the last 10 years reached a revenue scale of more than $300 million.

"...We are growing at a pretty healthy clip at more than 45 per cent...We have more than 52,000 paying customers globally across 120-plus countries...more than 13,000 of those customers are paying us over $5,000 in annual recurring revenue," he said, adding that the company has more than 4,300 employees globally.

"We operate in a massive $120 billion TAM (total addressable market) which shows how much further we can keep going. Freshworks is amongst the very few companies who have accomplished that scale and growth in a fairly efficient manner.

"In fact in the last 12 months, we managed to generate over $25 million in free cash flow. So that combination of revenue scale, growth and efficiency, puts us in a great spot to continue our journey as a public company," he added.

Mathrubootham described the listing of the company has an "incredibly proud moment" as "Freshworks is the first SaaS company from India to go public in the US".

"What I am super happy about is what this means for India SaaS. We have a whole next set of entrepreneurs and founders who are building companies that are scaling nicely, and we all want to share this dream of India as a prospect nation, and I'm excited to see the next set of companies go public, and we want to see more global product companies from India," he said.

Mathrubootham noted that the company -- which has raised funding from investors like Accel and Sequoia Capital -- has a unique strategic advantage with its access to top talent in India across Chennai, Bengaluru and Hyderabad.

"I think we clearly see that as a big advantage in R&D with access to high quality talent, which we have been and we plan to continue to use that to do that going forward.

"The other important advantage that India brings for us is the ability to service the long tail of the global SMB customer from India. Everything from demand generation to sales and support happens from India and that 100 per cent of our SMB business is closed from India," he explained.

In terms of revenue, the US and Europe are the company's two largest markets, while 16 per cent of its revenue comes from Rest of the World (RoW).

Freshworks CFO Tyler Sloat said the company will raise around a billion dollars in the IPO.

" can do the math, we sold..and it's not exact shares... underwriters get to exercise and you don't know if they've exercised it fully until a little bit later but it's around 30 million shares and it was priced at $36 a share...we opened a little bit higher than what we we priced the IPO," he said.

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